Refund Policy


We accept returns for 14 days since purchase. We refund the whole purchase amount excluding shipping costs. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If our delivery is wrong or the products are defective, notify us immediately upon receiving such delivery at the e-mail address info@pillirookors.ee. You can exchange the wrong or defective goods on the basis of the receipt or invoice. We will bear all costs of returning wrong or defective products.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.